Due to the nature of our products, KVR3's return and refund policy is as follows.
If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue. We will arrange a replacement or refund.
For safety and quality-control reasons, opened or used products cannot be returned. Unopened, unused products in their original packaging may be eligible for return within 14 days of delivery — please contact us first to arrange it.
Approved refunds are issued to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or card provider.
Contact us via our Contact page with your order number and the reason for your request, and we'll guide you through the next steps.
